By Ben Williams 24/03/2020
During this challenging time, we want to reassure all of our customers that we are taking the necessary steps to protect the supply of your packaging products.
To do this we have the following facts that you should be aware of:
• We’re continuously in touch with our long-standing, trusted UK and European suppliers to ensure that the supply of your products is not affected. Manufacturing facilities are running 24/7 without significant interruption and products are coming into our depots in the normal way.
• Additional safety stocks of raw materials such as Polymer, Tinplate and bespoke Printed Products have been put in place at our manufacturers to ensure continuity of supply.
• Our STOCK GUARANTEES remain in place! Find out further information by following this link our Stock Guarantees.
• By working together, we will help to safeguard your future requirements and we are accepting forward orders.
IMPORTANT DELIVERY UPDATE:
Please note there are some delays with Parcelforce deliveries due to increased demand for the postal service. We are not currently able to guarantee any Next day or Saturday deliveries however, these delivery options are being prioritised over the Standard delivery of 3-5 working days. Due to the current situation, all deliveries are taking up to 5 days longer to be delivered. Please bear this in mind before contacting our Customer Service. We thank you for your patience and continued support during this time.
The best way to contact us currently is via our online Livechat option. If you need any information at all please do not hesitate to contact us.
We would also like to take this opportunity to wish you and those close to you the very best of health during this time.