Important Delivery Information
Depending on the weight and/or quantity of your order, we ship via Parcelforce, Yodel or Pallet delivery.
Heavy or bulky items or items purchased in significant quantities will be sent via pallet delivery.
Based on the items in your basket, the most economical shipping methods are calculated at checkout.
Free standard delivery is available on orders over £250.
Shipping costs are capped for OiPPs customers at no more than the shipping cost of 2 pallets.
Delivery Services Available
Next Working Day
Standard 3-5 Working Days
We offer a Next Working Day delivery option on orders placed before 12 midday, excluding weekends and bank holidays. If the midday cut off time is missed your order will be delivered on the next available working day.
(see below Christmas despatch dates for all next day delivery orders placed after 21st December).
Standard delivery means you will receive your order within 3 to 5 working days.
(see below Christmas opening dates).
Subject to a premium shipping charge, we can arrange delivery to take place on a Saturday. To book a Saturday delivery, orders must be placed by no later than Thursday midday. If the Thursday midday cut off time is missed your order will be delivered on the following Saturday.
(see below Christmas despatch dates for Saturday delivery orders placed after 20th December).
Christmas Opening Hours and Delivery Information
To help you plan your orders and deliveries, please see the below opening dates for our offices and depots.
|Wednesday 19th Dec||8:30am-5:00pm|
|Thursday 20th Dec||8:30am-5:00pm|
|Friday 21st Dec||8:30am-5:00pm|
|Monday 24th Dec (Christmas Eve)||Closed|
|Tuesday 25th Dec (Christmas Day)||Closed|
|Wednesday 26th Dec (Boxing Day)||Closed|
|Thursday 27th Dec||8:30am-5:00pm|
|Friday 28th Dec||8:30am-5:00pm|
|Monday 31st Dec||Closed|
|Tuesday 1st Jan (New Year’s Day)||Closed|
|Wednesday 2nd Jan||8:30am-5:00pm|
|Delivery Service||Placed After||Despatched On||Delivery Due|
|Standard||Friday 21st Dec||Thursday 27th Dec||By Friday 4th Jan|
|Next Day||Friday 21st Dec||Thursday 27th Dec||Friday 28th Dec|
|Saturday||Thursday 20th Dec||Friday 28th Dec||Saturday 29th Dec|
Our shipping carriers are unfortunately unable to specify an exact delivery time frame for you.
Yodel / Parcelforce
All boxed deliveries are made between 9am and 6pm Monday to Saturday.
All pallet deliveries are made between 9am and 5pm Monday to Saturday.
Shipping prices below are for guidance only.
Please use our Delivery Quote Calculator on the basket page to get an more accurate delivery cost based on the items in your order.
|Next Day||Standard||Percentage Surcharge||Minimum Surcharge||Saturday Delivery Surcharge||Fragile|
|Zone||Area||First Box||Additional Box||First Box||Additional Box||All Boxes||All Boxes||All Boxes||All Boxes|
|2||The Scottish Highlands and Islands||£10.99||£6.00||£8.99||£6.00||110%||£6.60||£14.99||£3.00|
|3||Northern Island, Isle of Man and Isles of Scilly||£14.99||£2.00||£12.99||£2.00||150%||£11.00||£16.99||£3.00|
|Isle of Wight||£11.99||£4.50||£10.99||£3.50||0%||£5.00||£18.99||£3.00|
|Rep of Ireland||N/A||N/A||£12.99||£4.00||0%||£0.50||N/A||£3.00|
Zone 1: UK Mainland postcodes:
Zone 2: Scottish Highlands
and Islands postcodes starting with:
Zone 3: Northern Ireland and
Isle of Man postcodes starting with:
Isle of Wight postcodes starting with:
PO31 - PO41.
Central London Postcodes starting with:
|Saturday Delivery Surcharge||Additional Pallet|
Zone 1 Postcodes:
Zone 2 Postcodes:
Zone 3 Postcodes:
Zone 4 Postcodes:
Zone 5 Postcodes:
Zone 6 Postcodes:
Zone 7 Postcodes: