By lindseyhughf 21/03/2019
Oipps achieve Feefo Gold for the second year!
We are super excited to announce that Oipps has achieved the gold trusted Feefo award for the second year running!
What makes this award extra special for us, is that it is achieved entirely as a result of feedback from our genuine customers. To reach gold status, a business must receive a minimum of 50 reviews throughout the year (Oipps achieved a whopping 184!) with an average minimum score of 4.5/5 - our OiPPS average is 4.7/5. We are over the moon that our wonderful customers have been so pleased with our service throughout the last year.
The gold trusted award is the highest accolade that Feefo present. Incredible brands like Expedia, The White Company, Vauxhall, Thomas Cook and Iceland also have the gold trusted award and we are absolutely thrilled to be recognised alongside these amazing businesses.
At Oipps we are always looking for ways to improve the service that we offer to our customers. We aspire to deliver a World Class Customer Experience to everyone who deals with us and our team is committed to continually looking for ways to get better at what we do. Your feedback is so incredibly important to us because it helps us to understand what we are doing well and where you’d like to see us improve.
We’d like to say a huge "Thank you" to all of our amazing customers for continuing to work with us and sharing your feedback. Every single comment helps us to improve your experience and we look forward to sharing some of the improvements that we have made as a result of this feedback, during 2019.